Your Pet Transport Questions Answered
We understand that pet transportation can raise many concerns, and we’re here to provide clarity. In this section, you’ll find answers to common questions about our services, safety measures, and processes. Let us ease your worries and ensure a smooth journey for your furry friend.
How do you ensure my pet’s safety during travel?
We use temperature-controlled vehicles and secure carriers to guarantee your pet’s safety. Professional handlers are present throughout the journey, providing water, comfort breaks, and constant monitoring. Your pet’s well-being is our top priority.
What documents are required for international pet relocation?
Documents typically include vaccination records, health certificates, and import/export permits. Our team assists with all necessary paperwork to make the process seamless and stress-free.
Can I track my pet’s journey?
Yes, we provide real-time tracking updates during your pet’s trip. Our team also communicates directly with you at key points, so you’re always informed about your pet’s location and condition.
Do you transport exotic pets?
Yes, we cater to exotic pets such as birds, reptiles, and small mammals. Special handling and travel arrangements are made to ensure their safety and comfort based on their unique needs.
What happens if there’s an emergency during transport?
Our handlers are trained to respond to emergencies and carry first-aid kits for pets. In case of a medical issue, we immediately contact a veterinarian and inform you. Your pet’s safety is our priority at all times.
How far in advance should I book transportation?
We recommend booking at least two weeks in advance for domestic trips and four weeks for international travel. However, we also accommodate urgent and last-minute requests based on availability.
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